Chick-fil-A Kiosks Opening At McDonald's To Guarantee Shakes And Customer Service At The Golden Arches
In a move that is indicative of the Christian run chicken fast food giant, Chick-fil-A (CFA) has agree to terms that ensure McDonald’s customers will have year-round access to ice cream and shakes. McDonald’s, who sits atop the heap of fast food franchises has struggled for the last 30 years to provide consistent frozen dessert products to those who love the ‘golden arches.’ But those days look to be over as CFA steps up to help a competitor in the industry.
“At the end of the day we had to ask ourselves, ‘What would Jesus do?’” says Frank Webber, VP of Marketing at CFA. “Our friends at Mickey D’s are good people. They just have horrible machines… or I should say they have challenges with the machines that produce their frozen treats. This negatively impacts their customers who go in for a shake and walk away with a frown. We have been blessed with great machines. So why not help the under-resourced?”
Donald McDougal, VP of Marketing at McDonald’s is impressed with the gesture. “It is just like CFA to pick us up while we are down. It is embarrassing to have to ask for help. But people were walking in and asking for a chocolate shake, and our servers were having to tell them, ‘I’m sorry, but our machine is broken.’… every time. This has happened billions of times. We are now replacing our broken machines with a CFA kiosk. So you can come to our counter to order your Big Mac and fries. Then you can walk over to the CFA booth where you can be greeted by a smiling face, choose from a great assortment of ice cream flavors, and be treated really well. Not only have we gained a frozen treat department, but they also added great customer service, which was sorely needed. We would like to openly say ‘Thank you,’ to Chick-fil-A. I would add that you will not be able to buy frozen treats on Sunday. So Sundays will be like normal McDonald’s days.”
Chick-fil-A responded on Twitter as only CFA would… “My pleasure.”
If this kiosk does as well as they expect, McDonald’s says they will likely pursue an arrangement that would allow CFA to sell waffle fries and chicken products as well.