Chick-Fil-A Drive-thru Slow Because Ministry Teams Pray Over Each Car And Meal
A recent study discovered that Chick-Fil-A has a much slower drive-thru response time than other major fast food restaurants. For a company that is usually at the top of every metric, this has caused a stir in the Christian-based restaurant and the millions of loyal fans. But we now know what makes the customer service giant slower than its competitors in getting food from the kitchen to the car.
“We pray over the customers, and we pray over the food,” explains Doris Weathers. Doris leads the women’s ministry at Faith Baptist Chapel. “About a year ago we were looking for an opportunity to serve. We all love Chick-Fil-A. But we hate getting in the drive-thru lines. It takes forever. I would get in the flesh and get angry at all of the other people who love this modern-day manna. Then the Holy Spirit whispered to me, ‘The Chick-Fil-A drive-thru is a missionfield.’ That lunch changed my life.”
Weathers went to her ministry team that Sunday and suggested they start praying for everyone sitting in their cars waiting for their meals. It moved from that to going on-site and praying for customers. Then they had so many prayer volunteers that they started sending them inside to pray over each meal before it went out of the window. Then other churches started catching the vision.
Frank Wilkins, manager of a CFA in Hickory, N.C. says the ministry is a two-edged sword. “It took off like wildfire. There are prayer warrior chapters in over 200 of our restaurants. Those people in the drive-thru with tablets? They aren’t taking chicken nugget orders. They are taking prayers requests. Some people aren’t even ordering food. They are just driving thru to get prayer. Unfortunately, that slows down our productivity. You may wait an extra 90 seconds to get your fried chicken sandwich and sweet tea. But when’s the last time someone prayed for your health at a McDonald’s?”